Your.MD Terms of Service
WELCOME TO YOUR.MD
(last update February 2018)
Your.MD is a trademark of YOUR.MD AS, incorporated and registered in Norway with company number 999260993 whose registered office is at c/o Advokatfirmaet Simonsen Vogt Wiig AS, Filipstad Brygge 1 , 0252 Oslo, Norway and it is offering the Your.MD Services (hereinafter referred to as: “Services’’) via its subsidiary Your.MD Limited, incorporated and registered in UK with company number 08727263 whose registered office is at this day at eOffice 5th Floor, Holden House, 57 Rathbone Place, London W1T 1JU (''Your.MD'', 'we'', ''us'').
Our goal is to provide trustworthy health information to help you take control of your health. You can access our Services through our website at www.your.md (our ''Site''), our smart app (our ''App''), our web-based application (our ''Web App'') or various messengers (''Messengers''). Our Services include Symptom Checker, Health A-Z (Health Library), Health Tracker, Health Goals and Health Services from third party providers namely OneStop Health™ Service (commonly referred to as our ''Services'' or ''Health Guide'' or ''Your.MD'').
These Terms of Service and any documents referred to within it (collectively, the ''Terms'') govern your use of Your.MD Services and your relationship with us. It is important that you read and understand the Terms before you start using our Services. If there is anything that you do not understand, please contact us at email@example.com to discuss what this means for you.
Additional Users. We allow you to use our Services for additional users (third parties) only if you are a legal guardian of such persons, meaning you have the legal authority to care for the personal and property interests of such person (parents for their children etc.). In other cases, we cannot request such party consenting to these Terms. This is why you should advise them to sign up for our Service and create their own account.
Security. You are responsible for maintaining the confidentiality of your login details and any activities that occur within your Account. We currently do not provide additional password security apart from your Google or Facebook password, so please bear this in mind when signing up to our Service and allowing the usage of our Service or your Google/Facebook account to third parties. If you have any concerns that your Account may have been misused, you should contact us straight away to let us know.
Consultations section enables you to access and delete your past Consultation Reports. For more information on the Consultation Report please see section ''Our Services'' of these Terms.
Health Tracker enables you to store information about your wellbeing. In some cases, you can also sync the Health Tracker with your health and fitness apps.
Our Health Guide enables you to check symptoms, ask any question, search for health information or just type in a health query. Whilst we are trying our best to help provide you with useful information, please bear in mind that our Health Guide is only a bot and not a human doctor, so it can help with calculating different likely conditions based on your reported symptoms and assessing the seriousness of such conditions, but it is not a substitute for professional medical advice, diagnosis, therapy or treatment. If you think you may have a medical emergency, call your doctor or the emergency services immediately.
Check Symptoms. The Health Guide can calculate a list of possible health conditions based on your reported symptoms and what would be considered the most common possible causes of those symptoms for persons of your age, gender and country of residence ("Consultation Report"). You can insert your symptoms and our bot will ask you additional questions to help search for the possible conditions that match your reported symptoms. It will present you with different likely conditions and assess the seriousness of such conditions. The bot may present more than one possible condition. It will share its findings with you via chat and in the Consultation Report. If based on your reported symptoms our bot calculates that a possible cause of the reported symptoms is worrying, it will assess the need to visit a doctor within 24 or 48 hours without presenting a possible condition. As no bot can be a substitute for a human doctor, it may not be able to calculate any possible condition. In such case, we will use the information we receive from you to improve our Services.
The seriousness of conditions will be marked in colours. When calculating emergency conditions (condition displayed in red colour) based on your reported symptoms, our bot will assess the need to call an ambulance or go to the hospital immediately. When calculating urgent conditions (condition displayed in orange colour) based on your reported symptoms our bot will assess the need to see a doctor within the next 24 or 48 hours, depending on the seriousness of the condition. When calculating routine conditions (condition displayed in green) based on your reported symptoms, our bot will assess the need to see a doctor within 2 weeks, if your symptoms do not improve. When calculating self care conditions (condition displayed in green) based on your reported symptoms, our bot will assess there is no need to see a doctor, unless your symptoms change/worsen.
While our bot strives to give you the best possible information it cannot consider all factors that your doctor can such as medical and family history, physical examination, tests etc. The medical conditions it calculates based on what you report are merely possible conditions and they do not mean that you have any of these conditions or that you do not have any other worrying conditions it did not manage to calculate due to the limited information it uses. You should always consult your doctor before acting on any of the advice our bot gives you.
Consultation Report is available in chat and in Your Profile section under "Consultations". Our bot will strive to include all conditions that match your reported symptoms for each consultation. Each included condition will be presented in a way to provide a short summary, diagnosis and treatment information. It will also include section "Next Steps" that should be considered if you think you might have this condition and section "When to worry" which you should read carefully and see a doctor in case of any of the symptoms stated therein. If you use section "Read more about illness", you will be redirected into our Health A-Z. If based on your reported symptoms our bot calculates that a possible cause for the reported symptoms is worrying, it will assess the need to visit a doctor within 24 or 48 hours without presenting a possible condition in the Consultation Report. As no bot can be a substitute for a human doctor, it may not be able to calculate any possible condition. In such case, the Consultation Report will be empty. In these two instances, it may present an additional article for you to read.
Older versions of our Services include a limited information Consultation Report that is available in "Health Tracker" section of our Services under section "Session". Newer versions allow you to delete Consultation Reports by clicking on the trash bin icon at the top right side of the Report.
Find Health Info enables you to test your health knowledge with "Quizzes", check your own health using "Self-Assessments and Tools", "Calculate BMI" Body Mass Index or see "Top Tips" and "What's New". The articles and tools are intended for educational and informational purposes only.
Push Notifications We may send you different types of Push Notifications. Contextual Push Notifications are based on the consultation outcome and we will use it to follow up with you to see how you are doing and provide useful information. We might send these types of notifications for self-care conditions namely Flu, Anxiety, GORD, Constipation, Sinusitis, Constipation, Hay Fever, Common Cold, Migraine, Irritable Bowel Syndrome and Sciatica. We might also send you push notifications based on the consultation, condition and/or symptom (if your consultation outcome is migraine, we might send you articles about this topic). We may use your Profile Data to send you personalized push notifications. We may also ask you about the usefulness of the consultation outcome. We also send Health Goals Push Notifications based on the Health Goals you tick within the Health Goals Section of our Services. For example, if you mark weight loss, we might send you articles about this topic or if you sign up for Health Pregnancy & fertility we might send you sequential notifications every week over the course of the pregnancy, relating to the stage of the pregnancy etc. Event Based Push Notifications are based on your behaviour within our Services. For example we might send notifications of this type as a reminder when you have not authenticated, have not used the Services for a certain period of time, have started a consultation but have not finished it etc. We might also send notifications based on your visits to certain pages within the Health A-Z or inform you of the OneStop Health™ Service providers available in your territory. We may use Your Profile data such as but not limited to age, gender and acquisition channel to send various push notifications related to such characteristics (for example we might send an article about burnout to users of certain age group, or send you articles we think might be interesting to you etc.). Please bear in mind that the Push Notifications are intended for providing general information without considering your specific circumstances, consultation outcome, medical and consultation history. For this reason, you should always consult a medical professional before acting on any of the Push Notifications we provide.
Self-Assessments and Tools You can do a self-assessment to see if there is a likelihood of having a certain condition. The self-assessments consist of general questions and do not consider Your Profile or Chat History data.
Quizzes You can carry out a quiz to see much you know about certain topics, such as first aid, sexual health etc.
Top Tips You can search our Top Tips section to get more information on interesting topics, such as how to improve mood, lose weight etc.
Health A-Z (Health Library)
All Articles section includes articles about different medical conditions and symptoms. Articles are split into different groups that will make it easier for you to search:
- Illness (search for information about specific illness)
- Tests and Treatment (information on tests and treatment for each category as well as recommendations) - Stay Healthy (information on how to stay healthy for each category as well as recommendations)
- Mental Health (information on mental health for each category)
- Women's Health and Pregnancy (information on Women's Health and Pregnancy for each category)
- Men's Health (Information on Men's health for each category).
Each article includes a short introduction and you can click "Learn More" for additional information. Additional information consists of different sections which may include: Introduction (basic information), Symptoms (common symptoms for the condition), Causes (explanation of what could cause the disease), Diagnosing (explanation on how the condition is diagnosed), Treatment (information on available treatments), Prevention (information on preventing the condition to occur), Living With (useful information that will help you cope with condition), Complications (explanations of possible complications), Vaccination (information about vaccination), Getting Tested for (information on tests available to diagnose the condition), Variations of main condition, Surgery (information about possible surgery), Recovery (information about recovery), People's Stories (useful information from patients diagnosed with the condition).
Older version of our Services includes ''All Articles'' in ''Health A-Z'' section.
Saved Items enable you to save an article of your interest to the Health A-Z with a click on the ''Saved Items'' icon. By doing so you will be able to access an article without internet connection in section the ''Saved Articles'' sections of the Health A-Z.
Health Goals. You can choose health topics of your interest and by doing so, you will receive regular updates with useful information and tips that can help you reach your goals. These will be sent by email and/or as push notifications. The topics include: General Health, Healthy Pregnancy & Fertility, Improve Fitness, Improve Mood, Improve Nutrition, Improve Sleep, Lose Weight, Reduce Stress. We strive to present content that is useful. The articles and tools are intended for entertainment and informational purposes only. They are gathered from third party sources and we provide no guarantee as to its usefulness or efficiency.
OneStop Health™ Platform
OneStop Health™ Platform consists of vetted professional health providers who supply specific services, treatments and products to help you with staying healthy and medical or health related problems. Our directory of public and private health services and products that are available in your country includes various services and products such as Talk to a real Doctor, GP Home visits, Mental Health Support, Appointments with Specialists etc. You can search for a service or product that you are interested in by using these categories ''Doctor/nurse or Therapist'', ''Treatments and Self Help'', ''Other Services For My Health''; or in older versions of our Service ''Doctors and Health Professionals'', Self Help and Tests'', ''Others''.
We use the information that was calculated by our Symptom Checker to present you with the services available on OneStop Health™ Platform that might be useful. You are not obligated to use these services. If you decide to use it by clicking on the link provided within the chat/Health A-Z or click on one of the Providers within the OneStop Health™ section of our Services, you will leave our Services and be redirected to our Providers’ service. By doing so, your usage will be governed by our Providers’ Terms of Service.
Please see the links to these third party terms of service in section “Our Providers’’.
Our bot is constantly learning, so we cannot guarantee that the service we presented to you based on the symptom checker outcome is what you need, but it will always be related to the outcome of your Consultation Report. While our bot strives to give you the best possible information it cannot consider all factors that your doctor can so please always consult your doctor before acting on any of the advice our bot gives you.
Each OneStop Health™ Provider is vetted by our medical team. This includes reviewing the clinical benefit and service that they offer to users, adherence to data privacy standards and adherence to national health regulatory board standards. A clear understanding of the vetting process for healthcare professionals is sought as well as an understanding of the medications or other treatments that are included within that service as well as excluded. Although we choose our Providers carefully, we are not responsible for the actions of these companies, the content of their sites, products or services, the use of information you provide to them, or any products or services they may offer. Our links to the OneStop Health™ Platform Providers and any other third parties’ services does not constitute our sponsorship of, or affiliation with, these companies. Nor is such linking an endorsement of such third party’s privacy or information security policies or practices, or their compliance with laws.
When you use our OneStop Health™ Platform you accept our Provider’s terms of service available here: HealthExpress, PlusGuidance, NHS Choices, Daily Yoga, Push Doctor, National Migraine Centre, GPDQ, MyMeds, Urban Massage, Doctify, Samsung Health, GetDoc, Cera, MyPocketDoctor, Antidote, Akira, Mimi, Brook, Addicaid, mySugr, Dr. Morton's, Doctor Insta, Doctor Care Anywhere, Altibbi, MDacne, Ask The Midwife, Natural Cycles, London Osteoporosis Clinic, Hay Fever Relief, EYR, Firstcheck, 1mg, Life Circle, Doctor On Call, ConnectMed, Thriva, Obino, MyHouseCall, Bisa, PAPYRUS, Quit Genius, PayAsUGym, Portea, Supercarers, HelloDoctor, AugmentCare, Big White Wall, First Derm, Knok, Marie Stopes International, Private Doc, SH:24, The Pip, Zoom Doc, Drug-Free World, CCBT, helloDoctor Ethiopia, Pliro, MedicSpot, Zennya, Pacify, Echo, BetterPT, Lark, Project Red Ribbon, Vida, KRY.
USE OF OUR SERVICES
We hope you'll enjoy using our Services. We're constantly trying to improve so if you have any comments, suggestions or recommendations, please send us an email to firstname.lastname@example.org.
Symptom Checker. YOUR.MD IS NOT A MEDICAL DEVICE. OUR SERVICES ARE PROVIDED FOR INFORMATION PURPOSES ONLY. THEY DO NOT INCLUDE THE PROVISION OF MEDICAL CARE, DIAGNOSIS OR TREATMENT, NEITHER INFORMATION REGARDING WHICH DRUGS OR TREATMENT MAY BE APPROPRIATE FOR YOU. YOU AGREE, CONFIRM AND ACKNOWLEDGE THAT OUR SERVICES ARE NOT A SUBSTITUTE YOUR REGULAR DOCTOR, GP, DIAGNOSIS, A FACE-TO-FACE EXAMINATION AND/OR SESSION BY A LICENSED QUALIFIED PROFESSIONAL.
You should never rely on or make health or well-being decisions which are based on information provided by our Services. Furthermore, you should always seek advice by having an in-person appointment with a licensed and qualified professional. Never disregard, avoid, or delay in obtaining medical advice from your doctor or other qualified healthcare professional, by face-to-face appointment, because of information or advice you received through the Services. You agree, confirm and acknowledge that although our Services may provide useful information, we cannot assess whether the use of the Services is right and suitable for your needs.
You agree, confirm and acknowledge that the information provided by our Services, will in either case be based on the information that you have provided to us via the Services. It is your responsibility to ensure this information is correct and complete and you accept that any failure to do so (whether intentionally or not) may affect the information we can give to you and may have consequences for which we are not responsible. YOU AGREE, CONFIRM AND ACKNOWLEDGE THAT SOME OF THE PLATFORMS (IOS V.2, WEB APP) DO NOT OFFER ALL FUNCTIONALITIES OF OUR SERVICES AND YOU ARE AWARE AND ACCEPT THE IMPACTS OF ANY SUCH LIMITATIONS.
HEALTH GUIDE DOES NOT DIAGNOSE HEALTH CONDITIONS OR PRESCRIBE HOW YOU SHOULD TREAT ANY HEALTH CONDITION YOU MAY HAVE. This should only be done with the help of a health professional (such as a registered doctor or a nurse). You are ultimately responsible for deciding whether to contact a health professional and/or seek medical advice about any health concerns that you have shared via Health Guide.
NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF THE INFORMATION PROVIDED BY OUR SERVICES. YOUR.MD CAN NOT BE USED FOR INFORMATION ABOUT BABIES, CHILDREN UNDER THE AGE OF 16, PREGNANT WOMEN, PEOPLE ON IMMUNOSUPPRESSIVE TREATMENT AND PEOPLE WITH LONG TERM CONDITIONS SUCH AS, BUT NOT LIMITED TO DIABETES.
WE DO NOT USE THIS DATA FOR THE SYMPTOM CHECKER'S CALCULATION: health tracker data such as mood, step metrics, your notes, weight, heart rate, blood pressure, sleep, Influencing Factors (such as high blood pressure, smoker, coronary artery disease, stroke, chronic kidney disease, diabetes, obesity, chronic obstructive lung disease, cancer), Family History (of diseases such as coronary artery disease, diabetes, stroke, specific cancers), Vital Signs (including heart rate, blood pressure, oxygen saturation, temperature, weight and height) and your Subjective Scores (such as mood assessments).
Push Notifications. Please bear in mind that Push Notifications are intended for providing general information without considering your specific circumstances, Your Profile data, consultation outcome, medical and consultation history. FOR THIS REASON, YOU SHOULD ALWAYS CONSULT A MEDICAL PROFESSIONAL BEFORE ACTING OR REFUSING TO ACT ON ANY OF THE PUSH NOTIFICATIONS WE PROVIDE.
OneStop Health™ platform. As operators of the platform, our role is strictly limited to facilitating the communication between you and the third party providers. IT IS UP TO YOU TO CONSIDER AND DECIDE WHETHER THESE SERVICES ARE APPROPRIATE FOR YOU OR NOT.
Self-Assessments and Tools. BMI Calculator. Top Tips. Quizzes. These services do not consider Your Profile, Chat History information and are not used for the Symptom Checker’s calculation. The information provided is for informational purposes only and does not constitute advice, diagnosis or treatment. You should never rely on or make health or well-being decisions that are based on information provided by these services. A positive outcome of the self-assessment does not mean you have that condition/problem. You should always consult a medical professional for diagnosis and treatment.
email@example.com email is not intended for inquiries about your health, medical problems or medical questions. You can send us any other question about our Services including your comments and suggestions for improvements. If we receive an email that includes questions about your health, medical problems and/or conditions/symptoms you will receive a standard auto-reply informing you that we do not provide this type of information via email and that you should always consult a medical professional in such cases.
Your Obligations. You hereby confirm and agree: a) that you have read and understood these Terms; b) that you will use our Services in accordance with these terms; c) that you are at least 16 years old of age if you reside in US or 16 years of age if you reside in the rest of the world; d) that you are legally able to enter into a contract; e) that all the information that you provided in or through the Services is accurate, true, current and complete; d) that you are responsible for maintaining the confidentiality of your password and any other security information related to your account; f) that you will notify us immediately of any unauthorised use of your Account or any other concern for breach of the security; g) that except to the extent as expressly permitted herein, your use of our Services is for personal use only, all in accordance with these Terms; h) that you are solely and fully liable and responsible for any activities or omissions that are made by or due to using our Services; i) that we will hold you liable and responsible for any damage or loss incurred as a result of the use of your Account by any person whether authorised by you or not, and you agree to indemnify us for any such damage or loss; j) that you will not to violate any applicable local, state, national or international law, statute, ordinance, rule, regulation or ethical code in relation to your use of the Services and your relationship with us.
Except to the extent as expressly stated to the contrary herein, your right to use the Services is personal to you and you are not allowed to give this right to another person or to sell, gift or transfer your Account to another person. Your right to use the Services does not stop us from giving other people the right to use the Service. As part of our Services, we allow you to download our Services for use on your mobile/computer device or Site for the sole purpose of accessing and using our Services in accordance with these Terms and we grant you a non-exclusive, personal, non-transferable licence for this sole purpose.
Other than as allowed in these Terms you are not given a right to use the "Your.MD", "DOT", "Mediterm", "AIMed" names or any of the "Your.MD" names, trademarks, logos, domain names and other distinctive brand features. You agree that all confidential information, copyright and other intellectual property rights in our Services or any portion of the Services belong to us or the people who have licenced us to use those rights. You agree that you have no rights in or to our Services or any portion of the Services other than the right to use them in accordance with these Terms.
The materials and content comprising the Service belong to us or the people who have licensed them to us and we give you permission to use these materials and content for the sole purpose of using the Service in accordance with these Terms.
Unless allowed by these Terms and as permitted by the functionality of the Service, you agree not to: a) copy our App, Web App or any portion of the Services; b) give or sell or otherwise make available our App or any portion of the Services to anybody else (c) not to change our App, Web App or any portion of the Services in any way, (d) look for or access the code of our App, Web App or any portion of the Service that we have not expressly published publicly for general use. When using our Services you agree not to (a) circumvent, disable or otherwise interfere with any security related features of the Service or features that prevent or restrict use or copying of the content accessible via the Service; (b) create more than one account on the Service (however, you may connect all your social networks or other services accounts, that we support, to your account on the Service); (d) give any false or misleading information in your account details; (e) permit another person to use the Service under your name or on your behalf unless you are a business and such person is authorised by you; (f) use the Service if we have suspended or banned you from using it; (g) engage in any illegal or unlawful conduct; (h) modify, interfere, intercept, disrupt or hack the Services, our servers, network or infrastructure; (i) misuse the Service by knowingly introducing viruses, Trojans, worms, logic bombs or other material which would harm the Service or any user of the Service's own equipment; (j) collect any data from the Service other than in accordance with these Terms of Service; (l) submit or contribute any information or commentary about another person without that person's permission.
The Services contain other content, products or services which are offered or provided by third parties and links to Third Party Content. You confirm and acknowledge that we have no responsibility over any such Third Party Content, including (but not limited to) any related products, practices, terms or policies, and that we will not be liable for any damage or loss caused by any Third Party Content.
Failure to comply with any of the requirements of these Terms constitutes a serious breach and may result in our taking all or any of the following actions (with or without notice): (a) immediate, temporary or permanent withdrawal of your right to use our Service; (b) issuing of a warning to you; (c) legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; (d) disclosure of such information to law enforcement authorities as we reasonably feel is necessary. These actions are not limited and we may take any other action we reasonably deem appropriate.
We are constantly updating and improving the Services to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviors and the way people use the Internet and our Services. In order to do this, we may need to update, reset, stop offering and/or supporting a particular part of the Services, or feature relating to the Services. These changes to the Services may affect your past activities on the Service and the features that you use. Any changes to the Service could involve your Service elements being deleted or reset.
We make the App, Web App and our Website available for access using internet infrastructure, but are not responsible for the infrastructure ourselves. If you wish to use our Services, you should ensure that you have an internet-enabled device and a sufficient internet connection available. We are not liable for connection and/or technical errors such as hyperlinks not working etc.
Web App. Our Web App does not offer all features that are offered via our mobile App. The following features are not available in the Web App: ‘'Health Goals’’, ‘’Health Tracker’’, ‘’Notes’’, past ‘’Consultations’’, past ‘’Consultation Reports’’, ‘’Saved Items’’, ‘’Your Profile’’, storing of self-assessment/quizzes, being able to see triage and next steps in articles. You will have the option to log in with your Google/FB account or use the Web App without signing in. Please be aware that when using our Web App, the limited functionality will not enable you to store past Consultations, self-assessment/quizzes and you will not be able to review past Consultation reports. You will be able to see past consultation history if you log in to our Mobile App when using the same Google/FB account that was used for the Web App. This will not be possible if you use the Web App as a guest and do not sign in.
Mobile App. We offer our Services via Android (v.3) and iOS platform (v.2). The Android mobile app includes all features, however as we are still making improvements to the iOS version (v.2) it currently only offers limited functionality. The limitations of v.2 are: a) the triage messaging (indicating when to visit a medical professional based on the condition outcome) and the Symptom Checker is not yet implemented for all conditions; b) the condition cards are not marked in colours to easily assess the seriousness of conditions; c) we do not expressly inform you of a serious symptom regardless of calculated condition/s (‘’red flags’’); d) we do not provide a Consultation Report; e) we do not provide a ''when to worry'' section, namely information about symptoms that warrant seeing a doctor immediately or urgently; f) we do not provide 'next steps', namely information on what the user should do next if they have been provided with a specific condition outcome. Some of the information we do not expressly provide due to the limited functionality of v.2, it is however available on condition cards and within Health A-Z.
THIRD PARTY PROVIDERS
We cannot provide all services necessary for the successful operation of our Services by ourselves. We therefore use various providers for the purposes of offering the Services to you and improve your user experience. To make our Services simple to use, you can use it with these messengers: FB Messenger, Telegram, Kik, Slack and Skype (“messengers’’). To make our Health Tracker more efficient, you can also sync your data from other service providers with our Health Tracker. When you use our Services via Messengers or in combination with other services, you also consent to such third party’s terms of service, so please read their terms of service carefully before you start using our Services.
FB and Google Accounts
You can set up an account only by signing in with your Google or Facebook account. By doing so you give us permission to access and use your information from that service as permitted by that service.
Facebook Terms, Facebook Policies, Google Terms, Google Policies
HealthKit for iOS users, FB Messenger, FB Desktop Messenger, Free Basics, Slack, Kik, Telegram, WeChat, Samsung, S Health, Google Analytics Firebase, AWS Analytics, App Store EULA, App store terms, Google Play, HOKO tracking partner.
OUR LIABILITY AND DISCLAIMER OF WARRANTIES
You hereby agree, confirm and acknowledge that our Services and any information provided to you via our Services, whether written, stated or implied, especially including possible medical conditions in the Consultation Report are for information purposes only. Our Services and information therein are provided ''AS IS'' with all fault and without warranty of any kind, therefore you will have no claim and demand against us. We do not make, and hereby disclaim, any and all express, implied or statutory warranties, including implied warranties of condition, uninterrupted use, merchantability, satisfactory quality, fitness for a particular purpose, non-infringement of third party rights, and warranties (if any) arising from a course of dealing, usage, or trade practice. The use of our Services is at your sole risk.
You should never rely on or make health or well-being decisions which are based on information provided by our Services without first consulting a doctor or other appropriate health professional.
Some jurisdictions do not allow the exclusion of, or limitations on, implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.
To the fullest extent permissible by applicable law, in no event shall Your.MD, its subsidiaries or its affiliates be liable to you for any damages that are not foreseeable or, even if foreseeable, not directly related to our breach of these Terms or our negligence, neither any personal injury, damage, lost profits, lost revenues, cost of substitute Services, loss of data, loss of goodwill, work stoppage, computer failure or malfunction or any other form of direct or indirect, special, incidental, consequential or punitive damages from any causes of action arising out of or related to our services, including any information provided to you or lack of those in connection with the Services or any action or inaction by you resulting from the information we have or have failed to provide to you, whether arising in tort (including negligence), contract, strict liability or otherwise and whether or not Your.MD has been advised of the possibility of such damage. In no event will we be liable to you resulting from your interaction with any third party or third party technology in connection with our Services.
Some jurisdictions do not allow a limitation of liability for death, personal injury, fraudulent misrepresentations or certain intentional or negligent acts, or violation of specific statutes, or the limitation of incidental or consequential damages, so some or all of the above limitations of liability may not apply to you. Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law if you are using our Services in England.
Subject to this section, our total liability for all losses you suffer arising from or in connection with the use of our Services shall be no greater than the amount paid by you for the use of our Services.
You agree to defend, indemnify, and hold harmless Your.MD and its employees, contractors, officers, and directors from any and all claims, suits, damages, costs, lawsuits, fines, penalties, liabilities, expenses (including attorney's fees) that arise from your use or misuse of our Services, violation of these Terms or violation of any rights of a third party. Your.MD reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate in asserting any available defenses. You agree that a breach of this these Terms will cause irreparable injury to Your.MD for which monetary damages would not be an adequate remedy and Your.MD shall be entitled to seek equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security, or proof of damages.
ENDING OUR RELATIONSHIP
If at any time, you do not feel that you can agree to these Terms or any changes made to the Terms, you must immediately stop using the Service. If you wish to end your use of the Service, please deactivate your account by deleting our Services, namely uninstall our App, Messengers or stop using our Site.
We may immediately end your use of the Services if you breach these Terms or applicable legislation. We may also withdraw the Service at any time, if we give you reasonable notice that we plan to do this.
If you or we end your use of the Services or we withdraw the Service as described in this section, we may delete any information we hold about you. You will also lose any rights you have to use the Service or access our content. We will not offer you compensation for any losses.
THIRD PARTY TECHNOLOGY
Our Services include third party technologies stated below, whereas the following list includes only technology that requires such disclosure in accordance with their license.
Android-Job Copyright (c) 2007-2017 by Evernote Corporation, All rights reserved. Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an AS IS BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.
Android Support Libraries Copyright (C) 2011-2017 The Android Open Source Project Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Apache Commons Compress Copyright 2002-2017 The Apache Software Foundation Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
Bolts Android Copyright (c) 2013-present, Facebook, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Calligraphy Copyright 2013 Christopher Jenkins Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
Cat Copyright 2015 Ralf Wondratschek; Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
Cupboard Copyright 2014 Qbus B.V. Copyright 2015 Little Robots Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
Download Manager Copyright 2014 Novoda Ltd Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
Facebook Android SDK Copyright (c) 2014-present, Facebook, Inc. All rights reserved.You are hereby granted a non-exclusive, worldwide, royalty-free license to use copy, modify, and distribute this software in source code or binary form for use in connection with the web services and APIs provided by Facebook.As with any software that integrates with the Facebook platform, your use of this software is subject to the Facebook Developer Principles and Policies [ http://developers.facebook.com/policy/]. This copyright notice shall be included in all copies or substantial portions of the software. THE SOFTWARE IS PROVIDED AS IS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Gson Copyright 2008 Google Inc. Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
Hoko Copyright HOKO 2015. All rights reserved Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
Hoko Connect Kit The MIT License (MIT) Copyright (c) 2016 HOKO Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the Software), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED AS IS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Landing Strip Copyright 2016 Novoda Ltd Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Notils Copyright 2014 Novoda Ltd Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
OkHttp Copyright 2016 Square, Inc. Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
Okio Copyright 2013 Square, Inc. Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
Picasso Copyright 2013 Square, Inc. Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
RecyclerView-FastScroll Copyright (C) 2016 Tim Malseed Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
View Pager Adapter Copyright 2016 Novoda Ltd Licensed under the Apache License, Version 2.0 (the License); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0
We will occasionally update this Terms as necessary to protect our users, furnish current information and respond to legal and technical changes. Because we are constantly adding new services and features, we might not make an immediate upgrade of the Terms, unless in case of material changes to our practices. The most current version of the Terms will govern your use of our Services and we encourage you to periodically review it. It is available at https://www.your.md/terms/ and within our Services in ''About Your.MD'' section. Your will be informed about the changes in ''What's New'' Section of our Services or with a push notification fourteen (14) days before they become applicable. Your continued usage of the Services after the changes become applicable constitutes your acceptance of the changes. You understand that we integrate new Providers on OneStop Health™ weekly, so if you do not see the Provider's Terms stated herein, please contact us for the latest information.
If any provision of these Terms is illegal or unenforceable under applicable law, the remainder of the provision shall be amended to achieve as closely as possible the effect of the original term and all other provisions of these Terms shall continue in full force and effect.
The original version of these Terms is written in English. Any translation into any other language is done for local requirements and in the event of a dispute, inconsistency or discrepancy between English and any non-English versions, the English version shall govern, to the extent not prohibited by local law in your jurisdiction.
These Terms and all disputes or controversies arising out of or relating to these terms shall be governed by, and construed in accordance with, UK law, if you use the Services in the EU, excluding its conflict of laws rules, or in accordance with the laws of the State of California, excluding its conflict of laws rules, if you use the Services anywhere else in the world.
We value hearing from our users, and are always interested in learning about ways we can improve the Services. You are always welcome to send us any comments to: firstname.lastname@example.org.
Matteo Berlucchi, CEO