Are you itching to be part of a forward-thinking and innovative tech company? Keen for your work to make a direct impact on millions of other people’s lives, while longing to participate in a high-growth industry?

Your.MD is at the forefront of artificial intelligence (AI) development, having created one of the world’s most advanced chatbots that uses neural networks, machine learning & natural language processing – together with the knowledge of real doctors – to help improve the health of people all around the world.

If you take pride in your work, want to contribute to something amazing and work collaboratively with highly skilled and compassionate people that genuinely care (and enjoy a good laugh along the way!), then read on...

About You:

Reporting directly to the VP Product, you will head up and champion UX at Your.MD. This is a role that requires vision, experience, mentorship and the ability to work well across different teams. A positive, empathetic personality is as essential as your extensive UX portfolio.

We prefer people who are:

  • Pragmatic and focus on solutions that are simple and effective more than elegant and complicated

  • Caring: we want to bring the best health information to everyone. We can't do it if our team is not caring. Caring means caring about others, your team members, the work you do and the impact of what you do on other people.

  • Forward-thinking: we want to work with forward thinking people. Why? Because they are good at prioritising, they don't waste time on the wrong things, they enjoy helping their colleagues and sharing their expertise. They are humble and more helpful.

About the role

  • Design best-in-class user experiences and clear, systematic information architecture across all our products and endpoints.
  • Develop detailed, annotated wireframes and accompanying documentation that specify functionality and behaviour to a developer.
  • Collaborate with our Product Designers / visual designers and other teams where required.
  • Work towards delivering Product/market fit in our hero product whilst helping deliver on existing KPIs.
  • Plan and execute user research, including usability testing, surveys, focus groups, ethnography, and guerrilla-style testing.
  • Use data to inform your chosen direction within our products and articulate this regularly.
  • Work with users to understand their needs and pain points and to identify opportunities for improvement and new ideas.
  • Use strategic frameworks to inform the above and provide insights into chosen methods for the wider product team.
  • Articulate documentation, presentations and artboards that provide validation for exploratory work, work scoped and results of research or insights.
  • Provide sketches, wireframes and prototypes using your experience in the various tools of the trade.
  • Be across developments in UX, trends in not only strategy but tooling, software and methods. Challenge the norm with your own experience.
  • Plan, participate in (and sometimes lead) workshops with colleagues and/or management or our partners.
  • Approach every problem with a lean UX mindset, supporting product quality, innovation, and rapid time to market.
  • Lead UX at Your.MD and mentor the product team providing education and vision.

Who you'll work with

Product Team

  • Our product managers and designers that take ideas from concept to implementation.

Medical Doctors

  • Our Medical Specialists provide the Clinical information our AI platform requires.

Technical Team

  • Our technical team implement ideas using a variety of front-end and back-end technologies.

Proficiencies Sought:

  • Design best-in-class user experiences and clear, systematic information architecture across all our products and endpoints.
  • Develop detailed, annotated wireframes and accompanying documentation that specify functionality and behaviour to a developer.
  • Collaborate with our Product Designers / visual designers and other teams where required.
  • Work towards delivering Product/market fit in our hero product whilst helping deliver on existing KPIs.
  • Plan and execute user research, including usability testing, surveys, focus groups, ethnography, and guerrilla-style testing.
  • Use data to inform your chosen direction within our products and articulate this regularly.
  • Work with users to understand their needs and pain points and to identify opportunities for improvement and new ideas.
  • Use strategic frameworks to inform the above and provide insights into chosen methods for the wider product team.
  • Articulate documentation, presentations and artboards that provide validation for exploratory work, work scoped and results of research or insights.
  • Provide sketches, wireframes and prototypes using your experience in the various tools of the trade.
  • Be across developments in UX, trends in not only strategy but tooling, software and methods. Challenge the norm with your own experience.
  • Plan, participate in (and sometimes lead) workshops with colleagues and/or management or our partners.
  • Approach every problem with a lean UX mindset, supporting product quality, innovation, and rapid time to market.
  • Lead UX at Your.MD and mentor the product team providing education and vision.

What we offer

  • An exceptional opportunity to positively impact large numbers of people around the world – both where the wait to see a doctor is too long, or those with poor or no healthcare
  • Participate in the burgeoning digital health industry
  • Work at the forefront of artificial intelligence (AI) development
  • Work with an ambitious and dynamic team who support and learn from one another
  • The opportunity for personal and professional development in an open environment where ideas and opinions are encouraged
  • A remuneration package including stock options, gym, office snacks and other benefits
  • We are an equal opportunity employer and value diversity at our company.

To apply

Please an email to work@your.md (work@your.md) containing your CV, Cover Letter (One page max.)