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UX Lead

Location: London, UK / Status: Open

We are looking for an experienced UX lead to champion this area within Your.MD and bring world-class UX to our products. This is a senior role and requires at least 5 years experience in shaping UX for products and brands that we will have heard of and have achieved product/market fit.

Reporting directly to the CPO, you will head up and champion UX at Your.MD. This is a role that requires vision, experience, mentorship and the ability to work well across different teams. A positive, empathetic personality is as essential as your extensive UX portfolio.

Responsibilities

  • Design best-in-class user experiences and clear, systematic information architecture across all our products and endpoints.
  • Develop detailed, annotated wireframes and accompanying documentation that specify functionality and behaviour to a developer.
  • Collaborate with our Product Designers / visual designers and other teams where required.
  • Work towards delivering Product/market fit in our hero product whilst helping deliver on existing KPIs.
  • Plan and execute user research, including usability testing, surveys, focus groups, ethnography, and guerrilla-style testing.
  • Use data to inform your chosen direction within our products and articulate this regularly.
  • Work with users to understand their needs and pain points and to identify opportunities for improvement and new ideas.
  • Use strategic frameworks to inform the above and provide insights into chosen methods for the wider product team.
  • Articulate documentation, presentations and artboards that provide validation for exploratory work, work scoped and results of research or insights.
  • Provide sketches, wireframes and prototypes using your experience in the various tools of the trade.
  • Be across developments in UX, trends in not only strategy but tooling, software and methods. Challenge the norm with your own experience.
  • Plan, participate in (and sometimes lead) workshops with colleagues and/or management or our partners.
  • Approach every problem with a lean UX mindset, supporting product quality, innovation, and rapid time to market.
  • Lead UX at Your.MD and mentor the product team providing education and vision.

Requirements

  • A seasoned User Experience professional with agency experience and commercial exposure and track record in leading the full product life cycle.
  • You’ll need to lead from the front, showcasing strong technical expertise as well as the willingness to get stuck in and lead complex design and build projects across our product portfolio.
  • You have the ability and empathy to inspire others to deliver great work.
  • Experience in line management, mentoring and development of a UX team.
  • As a figurehead for UX a key element of this role will be to implement and inspire the continuous improvement of best practice, communication and mentorship in the team. Relationship building at all levels will be essential as we’re looking for a motivational leader who will drive the team to succeed.
  • Possess knowledge of accessibility requirements and user-centric design principles.
  • Your focus is UX, but you have a calling and affinity for other areas of the product development process and a strong appreciation of UI.
  • You have 5+ years of experience designing for consumer-focused tech and/or agencies.
  • You have experience designing for all devices, and interest in new and emerging technologies.
  • You have an interest in and experience working with digital strategies or collaborating with digital strategists.
  • You are comfortable working toward pixel-perfection or with low-fi sketches, depending on need.
  • You can bring your designs to life with a number of UX, design and prototyping tools including Sketch, Principle, Invision, and the Adobe Creative Suite.
  • You are familiar with working in an agile environment.
  • You are driven by a people-centred design approach reinforced with the use of data, analytics, user feedback and relevant metrics.
  • You want to learn and grow in your discipline, and regularly seek feedback from coworkers to help you do so.
  • You have an online portfolio that demonstrates your process and thinking, from sketches to iteration to launch and beyond.
  • You will be able to demonstrate and provide tangible evidence of your experience at the interview showing the team your portfolio in detail.
  • Any experience in healthcare / medical or fitness apps is a bonus.

Apply

If this role excites you and you think you’ve got what it takes, we’d love to hear from you. Please note: We are only interested in hearing from the people who will do the job, so no Agencies, please.

E-mail address

work@your.md

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