There's good evidence that volunteering brings benefits to both the person volunteering and the people and organisations they support.
Volunteering involves spending unpaid time doing something to help other people or groups, other than (or as well as) close relatives. Evidence suggests that volunteering brings health benefits to both the volunteers and the people they help.
In an attempt to measure the benefits on volunteers, Volunteering England commissioned the University of Wales to undertake a review of research on the subject. Dr Rachel Casiday, lecturer at the Department of Voluntary Sector Studies at the University of Wales, Lampeter, led the review. She describes its findings below.
“Peer support doesn’t just work one way,” says Dr Casiday. “Even if you’re in a mentoring role, simply talking to someone else who is struggling with the same issue can support you as well. It’s not just an act of charity. In a lot of cases, the volunteer is helped as much as the patient.”
“Volunteering can yield as many benefits, if not more, for the volunteers themselves,” says Dr Casiday. Benefits can include:
A May 2012 study by the Royal Voluntary Service (formerly the WRVS) found that volunteering in later life decreased depression and social isolation. It was also found to boost quality of life and life satisfaction.
Volunteering can help people come to terms with their own illness and help take their mind off their own problems. One study found that it helped them perform better in their own daily lives.
“The research looked at smokers volunteering in stop-smoking services, who then gave up themselves,” says Dr Casiday. “It also studied binge drinking on university campuses, and found that when students were volunteering, they drank much less.”
A study comparing older volunteers with older non-volunteers showed that the volunteers had better relationships with their family. “This may be because their care-giving role carries over into personal relationships and makes older volunteers more independent and less reliant on their family,” says Dr Casiday.
Volunteering is a good way to meet people. This can be vital for older volunteers and people who might be isolated or not particularly integrated into society.
“This can be really important in getting someone back to work,” says Dr Casiday. “Volunteering can bring back your self-esteem and motivate you. Improved self-esteem can have an effect on other areas of your health and life.”
The report by Dr Casiday concluded that it is difficult to accurately measure the effect of volunteering on people who use the NHS, because the range of volunteering roles is so varied. The report did reveal the following results for patients:
When someone has a long-term condition, their self-esteem is often affected, making it difficult for them to talk to doctors. “Having a volunteer to act as a mediator can really make the patient feel supported,” says Dr Casiday. Volunteers can improve the relationship between staff and patient.
A volunteer is more likely to be seen as someone who's on the same level as the patient (a peer) and is therefore easier to relate to than a doctor. The volunteer is also likely to have more time to listen and chat to the patient. One study showed that volunteers could even reduce depression in patients.
Having somebody to support carers can be of huge value to them. It reduces the strain on the carer and helps them to carry on effectively with their caring duties.
One study showed that patients who were about to go through a medical procedure were less anxious when they could talk to a volunteer who had been through the same procedure themselves.
“Hospice patients who have a volunteer making social visits live a month longer on average than those who don't,” says Dr Casiday. “This is amazing considering how unwell people are in a hospice setting.”
Studies of young or disadvantaged mothers show that volunteers, either through telephone hotlines or home visits, provide peer support and help to educate them about breastfeeding and vaccinations . Volunteers could also have an influence on how often the children are taken for their standard health checks.
Having someone there who can help and be a mediator with the doctors can improve the chances of a patient following their treatments and attending their appointments.
Important: Our website provides useful information but is not a substitute for medical advice. You should always seek the advice of your doctor when making decisions about your health.